Shipping policy

NORVEXA Shipping Policy

Order Processing

Orders are processed after payment has been successfully completed. Once your order has been processed and shipped, you will receive a shipping confirmation with tracking information when available.

Shipping

NORVEXA currently ships to customers within the United States. Shipping options and any applicable shipping charges will be displayed at checkout before you complete your purchase.

Delivery Times

Delivery times vary depending on the product, destination, fulfillment location, and carrier. Estimated delivery dates shown at checkout are estimates and are not guaranteed.

Tracking

When tracking information is available, it will be sent to the email address or phone number provided with your order. Please allow time for the carrier's tracking system to update after your order ships.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address. If you notice an error in your shipping information, please contact NORVEXA as soon as possible. Once an order has entered fulfillment or shipped, we may not be able to change the delivery address.

Lost, Delayed, or Damaged Packages

If your package appears to be significantly delayed, lost, or arrives damaged, please contact NORVEXA customer support so we can review the order and assist you.

Multiple Shipments

Items in the same order may occasionally be fulfilled separately and arrive in more than one package.

Questions

For questions regarding your shipment, please contact NORVEXA customer support using the contact information provided on our website.